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FAQ

What is We Candle It?

We Candle It is an award winning candle-making studio in South East London, offering private workshops, event services, and handmade candle sales.

Where are you located?

We Candle It is located at Thameside Studio, Harrington Way, Warspite Rd, London SE18 5NR. Our studio is open for private workshops by appointment only.

How do I book a workshop?

Workshops are booked on a first-come, first-served basis through our website. We recommend booking at least one month in advance. For any urgent inquiries, please contact us, and we will get back to you as soon as possible.

Do you offer public workshops?

Unfortunately not, we only run private workshops at the moment. You can book for 2-4 people at our studio. For larger groups, please contact us, and we will find a solution for you.

How long do workshops last?

Most workshops are 1-2 hours due to wax setting time

Do you offer children’s workshops?

Yes, but all of our candle-making workshops require the use of heating tools, so an adult must be present for safety reasons. If you're unsure whether a workshop is suitable, please contact us.

Can you run workshops at my venue?

Yes! We can bring our workshops to your location for private events, team-building, or hen dos.

Do you take custom candle orders?

Yes! Contact us for made-to-order candles tailored to your preferences.

How do I pay for a workshop?

Payments are made online when booking. For custom orders, we accept payments via SumUp or bank transfer.

What is your cancellation policy?

Once booking is confirmed, we require at least 3 days' notice for rescheduling. We do not accept cancellations or offer refunds.